Keys-by-TEARN mobile platform
Diary of a passionate, tech Dad
from TEARN i.e. teach to learn


Showing posts with label faq. Show all posts
Showing posts with label faq. Show all posts

Aug 18, 2010

FAQ for Keys

What is Keys?

Keys is a unique, learning platform for advanced and casual subjects. Like coffee table books, our apps provide a light, valued mix of entertainment, gaming, and learning.

Device support

What device are supported?

Keys is compatible with webkit browsers, such as the iPhone, Safari, Palm webos, and Blackberry OS6. Desktop browsers that use webkit include Safari and Chrome. Desktop browsers do not support the multi-touch experience - only mouse clicks.

What is webkit?

Webkit is a fast animation platform created and supported by Apple and Google.

Is Keys compatible with Firefox, Sony Netfront, Nokia MiniMap, or Opera?

Yes, but users would not gain the full experience.

Is Keys compatible with Explorer?

Yes, but some functions may not be supported by older browsers.

Performance

Keys downloads, but does not work

Turn on the Javascript option on your device.

Loading is slow on 3G

Some mobile networks are overwhelmed by too many users. Switch to Wi-Fi to cache page loads. Once a page is cached, performance is very fast over 3G or Wi-Fi.

Low Res Images

Too many slow servers combined with constricted 3G networks forced us to reduce the resolution of selected photos. Sorry ;-)

The quality of the image depends on the image enhancement technologies that are built into your browser. For Palm and iPhone users, the quality should be excellent.

Also, we've switched back to Google Images for far more relevant images. Thus, we've ended our experiment with a secondary image source.

Mobile Apps

Is Keys a game?

Yes, Keys is a game, but our focus is primarily to support learning - not advanced gaming.

How do I get Keys

Search for TEARN at all popular mobile stores. Download and tap to use.

How do I get support?

If needed, click contact below and send email.

Privacy

What's your policy on privacy?

We don't ask you to login, submit your email, or collect any information about our 600,000+ visitors. Learn in peace ;-) Ads from Google does create cookies on your browser that does track your browsing behavior.


Jul 30, 2010

Relevancy of Search Images

Our games embed images selected from Google, Yahoo, and Bing search. Are these pictures always relevant?

Rich Web of Information

The world-wide web has trillions of pieces of information on millions of websites. Working with search engines, the Keys platform extracts relevant images to enable learning and game play.

Are the search robots providing relevant clues?

Most of the Time ;-)

Rather than a glass that is half empty, we like to think that the glass is half full. The process is not perfect, but:
  • The vast majority of images are relevant, interesting, and useful.
  • We have noticed that engineers at Google and Microsoft have improved their use of artifical intelligence rules to improve the relevancy of the returned images. The more our users search with these terms, the engineers are automatically prioritized with tasks to improve the results for the most searched words. Thus, we see improving results over time.
  • We have also used our AI engine at Keys to improve the displayed images by term.
  • When the pictures are inappropriate, many users have enjoyed the humor when images describe synonyms. Like an intelligent person playing Pictionary and when presented with a conceptually difficult word, they use a different meaning to convey the word. This is an unexpected feature that illustrates the emergence of neural intelligence.
Inappropriate Images

If you find an image that is not funny and totally inappropriate, please send us email here. Be sure to reference the app title and search term. Thanks.
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